1. Acceptance of these terms
These Terms of Service ("Terms") govern your use of the website operated by Meridian Interactive LLC ("Meridian Interactive", "we", "us" or "our") and any services we provide. By using this website or engaging our services, you agree to these Terms. If you do not agree, do not use the website or our services.
Where a signed proposal, statement of work or service agreement exists between you and us, that document controls in the event of a conflict with these Terms.
2. Our services
We provide web design, web development, e-commerce development, web application development, hosting, maintenance and related consulting services. The scope, deliverables, timeline and price of each project are defined in a written proposal accepted by both parties.
Work requested outside the agreed scope is treated as a change request and may be billed separately after your approval.
3. Fees and payment
- Fees are stated in U.S. dollars and are set out in the applicable proposal or invoice.
- Unless otherwise agreed, fixed-scope projects require a 50% deposit before work begins, with the balance due at launch.
- Invoices are due within 15 days of the invoice date.
- We may pause work on accounts with invoices more than 30 days overdue.
- Deposits cover time reserved and work started, and are non-refundable once work has begun.
- Monthly plans renew automatically until cancelled with 30 days' written notice.
4. Client responsibilities
You agree to provide accurate information, content, feedback and approvals in a timely manner. Delays in providing these may affect the project timeline. You are responsible for ensuring that any text, images, logos or other materials you supply do not infringe the rights of others and comply with applicable law.
5. Intellectual property
Upon payment in full, you own the final deliverables created specifically for your project, including custom code, design files and content we produce for you. We retain ownership of our pre-existing tools, code libraries and know-how, and grant you a perpetual, non-exclusive license to use them as part of your deliverables.
Third-party software, fonts, plugins and themes remain subject to their own licenses. Unless you request otherwise in writing, we may display completed work in our portfolio.
All content on this website, including text, graphics and design, is the property of Meridian Interactive LLC and may not be copied without permission.
6. Warranties and disclaimers
We will perform our services in a professional manner consistent with industry standards. For 30 days after launch, we will fix defects in our work at no charge. This warranty does not cover issues caused by changes made by you or third parties, third-party services, hosting providers you control, or browser and platform updates released after launch.
Except as stated above, the website and services are provided "as is" without warranties of any kind, express or implied. We do not guarantee specific search rankings, traffic, sales or business results.
7. Limitation of liability
To the fullest extent permitted by law, Meridian Interactive LLC will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability arising from any project or service will not exceed the amount you paid us for that project or service in the 12 months before the claim arose.
8. Termination
Either party may end a project by written notice if the other party materially breaches its obligations and does not cure the breach within 15 days. If a project ends early, you agree to pay for work completed up to the termination date, and we will deliver the work paid for.
9. Governing law
These Terms are governed by the laws of the Commonwealth of Kentucky, without regard to its conflict of law rules. Any dispute will be resolved in the state or federal courts located in Warren County, Kentucky, and both parties consent to that jurisdiction.
We may update these Terms from time to time. The effective date above shows when they were last revised. Continued use of the website after changes means you accept the updated Terms.
Questions about these Terms can be sent to [email protected] or by mail to Meridian Interactive LLC, 1051 Bryant Way, Bowling Green, KY 42103.